How a solo occupational therapist reclaimed hours of admin a week with PatientVoice
Our service includes comprehensive report writing, and the time required to complete documents is a pain point.
Occupational Therapist
Healthcare Business Owner, PatientVoice (user story)
Hours
of admin reclaimed weekly
Real-time
on-the-go dictation
Custom
OT report templates
The documentation squeeze
A solo occupational therapist in Victoria delivers in-home care to older adults and people living with disabilities.
Running the practice meant juggling high-quality client care with time-consuming, non-billable documentation, a pain point that persisted even after applying existing efficiency strategies, especially while travelling between mobile appointments.
Matched with the right tool
After a free consultation with SMEC AI, the clinician was matched with PatientVoice, an AI-powered clinical documentation platform that transcribes and summarises patient consultations automatically.
The vendor built custom templates tailored to occupational therapy reporting and integrated them seamlessly into daily practice.
The Impact
What changed for PatientVoice (user story)
Significant reduction in admin time after client assessments
On-the-go dictation with templates auto-filled in real time
Improved collaboration and workflow with Case Managers
Reclaimed personal time and reduced admin fatigue
“Our service includes comprehensive report writing, and the time required to complete documents is a pain point. PatientVoice made it surprisingly simple to streamline documentation and reclaim time to focus on clients. The experience with SMEC AI was highly personalised, with proactive support and solutions aligned directly with daily operations, exactly the kind of practical, right-sized help a solo practice needs.”
Occupational Therapist
Healthcare Business Owner, PatientVoice (user story)
