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Cut front-desk admin in half.
Try it free for 30 days.

We connect AI to your inbox and your practice management system. Referrals, pathology, radiology and specialist letters get read, extracted and filed automatically. Your front desk stops typing and starts looking after patients.

The front-desk problem

One person, one inbox, three hundred PDFs a week.

A typical specialist practice processes 50 to 300 inbound clinical documents every week. Each one opened, read, matched to a patient, and entered by hand. It eats hours. It introduces errors. It slows patient contact.

Inbound this morning
Live
Gmail
GP referral, Dr Singh
Urgent. Patient matched. Filed to Genie.
Done
Outlook
Pathology result, Melbourne Path
Results extracted. Awaiting acknowledgement.
Done
Google Drive
Radiology report, I-MED
Findings attached to patient record.
Done
Proton Mail
Specialist letter, cardiology
Routed to Dr Chen for review.
Routing
Today: 47 documentsManual time saved: 2.3 hrs
Something has changed

The front desk used to type. Now the AI does.

Today

Reception types, the doctors wait.

  • Front desk spends 8 or more hours a week opening PDFs and copying fields into the PMS
  • Urgent referrals sit in the inbox queue with everything else
  • Pathology results acknowledged days after they arrive
  • Rework on misfiled documents, missed fields, wrong patient matches
With this AI

The AI handles the typing. The team handles patients.

  • Every inbound PDF read, extracted and filed automatically
  • Urgent referrals flagged the moment they hit the inbox
  • Results acknowledged same day, not next week
  • Sits on top of your existing email and PMS, nothing to rip out

Sound like your practice?

20 minute eligibility call. We'll tell you straight if it'll work for you.

Check for eligibilityCheck for eligibility
What changes in 30 days

The numbers your practice manager will care about.

Baseline measured in week one of the trial. Results measured at day 30. You see the lift before you decide whether to keep going.

50%

Less front-desk admin time

Hours per week spent on email triage and document data entry. Measured on your real inbound volume.

Same day

Result acknowledgement

Pathology and radiology results acknowledged the day they arrive, not three days later.

Lower

Document data-entry errors

AI doesn't get tired at 4pm. Wrong-patient matches and missed fields drop sharply.

Want these numbers for your practice?

Start with the 20 minute eligibility call. 30 days free if it's a fit.

Start Free TrialStart Free Trial
The offer

Try it. Then decide.

No upfront commitment. 30 days on the practice's real inbound documents. If the numbers don't speak for themselves, walk away.

What's included

30 day free trial

  • Trial length30 days
  • Credit card requiredNo
  • Eligibility call20 minutes
  • Work session2 hours, with owner or PM
  • Cancel during trialAny time, no cost

If you keep it after 30 days

  • Implementation: $7,000 to $15,000, based on integration complexity
  • SaaS subscription afterwards, tiered by document volume
  • Or all-in monthly SaaS, no upfront fee, if you prefer
  • Australian-owned, Australian data handling, Australian support

Final SaaS tiers confirmed during the eligibility call.

The process

Four steps from first call to live trial.

01

Eligibility call

20 minutes. We check fit, confirm your PMS will connect, and explain the rest.

02

Work session

2 hours with the owner or practice manager. We map your inbox, your document types, and sign off scope.

03

Trial goes live

The AI starts reading real inbound documents in your practice. Day 7 check-in. Day 21 check-in.

04

Decide on day 30

You see the time saved and the error rate change on your own data. Continue, or walk away. Your call.

Ready to start at step one?

The eligibility call is free. 20 minutes. No pitch.

Check for eligibilityCheck for eligibility
How we think about safety

The AI handles the typing. Doctors still do the doctoring.

A clear line drawn from day one. The AI is good at reading documents and filing them. It's never asked to make a clinical decision.

No clinical decisions

The AI extracts data and routes documents. Diagnoses, treatments and patient calls stay with your clinicians, where they belong.

Australian data handling

Australian-owned business. Australian data handling. Full data flow walked through on the work session before anything goes live.

You stay the data custodian

The AI sits on top of your existing email and your existing PMS. You don't change platforms. You don't move patient records. Nothing leaves your control.

Who this is for

Built for established Australian specialist practices.

Australian-owned and operating.

The practice runs here. Australian data handling throughout.

$1M or more in annual revenue.

The trial economics work when there's real volume to automate.

Specialist outpatient practice.

Single or small group. GP-only clinics are a different workflow shape.

Genie supported on day one.

Other practice management systems confirmed on the eligibility call.

50 or more inbound documents a week.

Referrals, pathology, radiology and letters combined. Rule of thumb for ROI.

Owner or practice manager can commit.

20 minute eligibility call, then a 2 hour work session.

Not sure if you qualify?

The eligibility call answers it in 20 minutes. No pitch, no follow-up loop if it isn't a fit.

See If You QualifySee If You Qualify

SMEC AI quickly identified the challenges and provided efficient solutions within short timeframes. Tailored, responsive, and built into our workflow.

Rhyanna Van LeeuwardenRemede Wellness Medicine

Frequently asked questions.

Book the call. Or take the brief.

If you're ready to talk, book the 20 minute eligibility call. If you'd rather read first, ask us for the practice brief. Both lead to the same place: a 30 day free trial on your real inbound documents.

Apply now.

30 days free. No credit card required.