Whether you need a quick answer, a structured session with an advisor, or want to assess your own readiness on your own time, every service is free for eligible Australian SMEs.
Not sure which one? Start with the AI Information Line. You can always move to a consultation or self-service assessment from there.
Call the AI Information Line and get quick, practical answers to whatever is blocking you. No scheduling, no prep work, just a straight conversation with our AI assistant about the tools, costs, and options that fit an Australian business.
A structured conversation with an advisor who knows your sector. They listen to how your business runs and what you have already tried, then send you a short written summary of where AI could help and what is worth exploring first.
Assess your AI readiness and get tailored recommendations on your own schedule. Answer a short set of questions about your business and walk away with a clear picture of where you stand and where to start.
Here's a simple breakdown. Most businesses start with the AI Information Line or the self-service tool and move to a consultation once they're ready.
When you have a specific question and you need a real answer fast, the AI Information Line is the shortest path. No forms, no scheduling, no prep: you call, the AI assistant answers, and you walk away with something you can act on.
Typical call length
No background reading needed
Direct line to the AI assistant
SMEC AI Information Line
Connecting
1800 517 403Free for eligible Australian SMEs
Discovery
Where you are today, what you're trying to solve, what's slowing you down.
Readiness check
Quick assessment of your data, team, and processes against AI feasibility.
Where AI could help
The pressures you named, and the kinds of approaches and tools businesses like yours commonly explore.
Where to start
Which directions tend to be quick wins, which need groundwork first, and what is not an AI problem at all.
+ Written Advisory Summary sent after the call
Book a one-on-one with an advisor who knows your sector. We ask about how your business runs, the pressures you are facing and what you have already tried, then send you a short Advisory Summary of where AI could help and what is worth exploring first.
One-on-one advisor session
Written Advisory Summary after the call
You decide what happens next
The process is the same regardless of which service you start with. No lengthy applications, no technical knowledge required.
A short form or a quick call is all it takes. We ask about your sector, your size, and what you're trying to solve, nothing more.
An advisor reviews your responses and prepares a picture of where your business sits in terms of AI readiness, what's relevant, what's not, and what's realistic.
A short Advisory Summary of what we heard, where AI could help and what is worth exploring first, written for your business rather than copied from a template.
If you want to go deeper, an AI Audit and implementation consulting are available. There is no obligation, and you don't have to figure out the technical side on your own.
That is exactly the kind of question SMEC AI exists to help you answer. Tell us what you are working on and one of our advisors will get back to you. Adopt support is free for eligible SMEs; the AI Audit and medical work are paid.
A few details is all we need to get back to you with the right next step.
